Karis Medical Services - Formerly Riverwood Health MT - Helena, Montana

Conor D.

Jeff and his staff are just about the nicest people I have ever meet. I couldn't find my insurance card and they just let me call after I got home with my information. They reflected a true care of their patients and even though I was just a stranger off the street, they treated me like a friend while maintaining professionalism. The fact that they are open on Saturdays is convenient, and they saw me very quickly. I cannot recommend them highly enough.

Kaitlyn L.

AMAZING!!! Best experience I’ve had with a doctor. I went in for a contusion on my shin that I was worried wasn’t healing correctly and the doctor was very thorough and not dismissive AT ALL, even though I felt a little silly going in for a bumped shin. He was very friendly and reassuring. I’ll definitely be coming here for any future softball injuries! Haha

Laura T.

I have been so happy with the care my family and I have received from Riverwood - for both urgent care and general needs. Dr. Armstrong is fantastic - very knowledgeable and compassionate. They are affordable and have never made recommendations for care that were not necessary and/or appropriate. I highly recommend this clinic!!

Timothy H.

My wife and I went there to be tested for Covid-19. Once results came back positive, we were checked over by a very knowledgeable and proficient Dr., then provided further information on what to do during quarantine and what to do if our symptoms worsened. Would recommend services at this clinic. All staff, receptionist, nurse and Dr. treated us well.

Lakin G.

HORRIBLE service! Came to the clinic at 8 am, received a COVID test and a strep test and we’re told they’re both negative. We are then informed the doctor ISNT AT THE CLINIC and to come back at 10am. We come back at 10am and the doctor doesn’t show up until 12pm and told us it was allergies. 20 minutes after we leave they call and tell us they don’t feel like the COVID test is correct and wrote a script for us to get tested at St. Peter’s. Why advertise testing if you don’t even trust the tests you’re giving?! We then get a call three weeks later stating that my boyfriends strep test WAS positive. What the hell are we supposed to do 2 weeks later?!! Ridiculous.

Jordan C.

I was very disappointed in my appointment today, I've been frustrated and worried about my pain. The new doctor informed me at the end of my appointment they do botox and have cards at the front desk. He told me to let my friends know and drop a review. Very poor bedside manner and I left upset. Will not be going back.

Evana N.

I would start with- it appears that there is a new lead doctor/owner as of Dec 2021, so this review is not timely or perhaps representing his operations, but is important in case he kept the previous support staff- who were incompetent at basic hygiene, let alone COVID-19-related mask wearing. I hope the new owner can reply and clarify if they have brought on new staff or implemented a stricter COVID-19 procedure? For the new owners information:

Staff wore masks ineffectively or not at all. Taking them off to speak to me and wearing it down below their mouths.

PA did not wear gloves during body exam.

My Hearing test occurred in a PPE storage room- with all the "sterile" supplies- certainly not a sound proof location; the left headphone was clearly ill-fitting/broken, and likely affected my ability to hear beeps on that side.

The Technician who was setting up spirometry opened the garbage (with an ungloved hand) that also had the "new" breathing piece in it (?!) and then placed the new piece on the instrument for me to put my mouth on.
Technician taking blood used an unnecessarily large needle and just didn't give me confidence at all that she was using sterile techniques (or supplies after seeing the PPE closet).

Grovom P.

Wow, we will be back! Dr. Paula is so sweet and gentle with kids.

Less corporate - more hometown

My family is excited to have a small local urgent care in Helena again!!

Thanks again Dr. Paula

Nathan (Owner)
Grovom Painting